What Is the Best Phone System for a Business With Multiple Locations
Short answer: For many multi-location businesses, a cloud phone system or UCaaS platform is the most flexible option because it gives users a consistent calling experience across offices while centralizing administration, call routing, and growth. The right choice still depends on users, call flows, integrations, compliance needs, and continuity requirements. A phone system becomes harder […]
How Can I Consolidate Business Internet Providers
Short answer: You can consolidate business Internet providers by centralizing carrier management, billing, support, and escalation with one accountable provider. This does not require replacing every carrier at once or forcing every location onto the same network. Businesses with several locations often inherit Internet service one site at a time. The result can be dozens […]
Can One Company Manage Internet and Phones for Multiple Offices
Short answer: Yes. A single provider can manage business Internet and cloud phone services across multiple offices while using different carriers where that produces the best result. The key is choosing a provider that owns the coordination, billing, and support experience instead of simply passing each site to a separate carrier. Multi-site businesses often accumulate […]
How Do I Connect Multiple Business Locations
Short answer: Businesses commonly connect multiple locations with SD-WAN, private connectivity, secure VPN, or a combination of these options. The right design depends on the applications each site uses, the internet options available, security requirements, and the level of resilience the business needs. As a company adds offices, branches, warehouses, or remote facilities, connectivity becomes […]
Help Customers Recognize Your Calls with Branded Caller ID
The FCC reports that U.S. consumers received just over 4.1 billion robocalls in June 2024. In that environment, every business call begins with a question: Can the recipient trust who is calling? When customers, prospects, and partners see an unfamiliar number, many simply do not answer. Spam labels, spoofing, and fraud have made that caution […]
Getting Your Initial Threshold Ticketing System Password or Resetting Your Password
Need to access the Threshold Communications Ticketing System for the first time, or can’t remember your password? You can securely set or reset it in just a few steps: Set Your Initial Password If you are logging in for the first time and do not have a password yet: Reset a Forgotten Password The process […]
Transitioning to a Better Support Experience
At Threshold, we’re continually looking for ways to improve your support experience. 8/18/2026, Threshold will be introducing enhancements to our support platform that will provide greater visibility, convenience, and a more streamlined experience when interacting with our team. As part of this enhancement, you’ll notice a new Support Portal accessible directly from our website. Customers […]
CTIA SMS Messaging Guidelines
The CTIA (Cellular Telecommunications Industry Association) is a nonprofit trade organization representing the U.S. wireless communications industry, including mobile carriers, equipment manufacturers, and messaging platforms. The CTIA publishes voluntary messaging guidelines to define best practices and maintain a trusted, compliant messaging ecosystem. These guidelines serve as industry standards for Application-to-Person (A2P) and Person-to-Person (P2P) messaging […]