It Takes A Team

Threshold clients receive a dedicated team for project roll outs; the team’s focus is to make your overall client experience a success.  Depending on the project and/or support needed, clients have access to our highly experienced senior engineering team.  And to assure our clients continue to receive the best support, we have a team specifically for complex troubleshooting. If Threshold or the underlying carrier is unable to resolve the issue to closure, for an additional fee, our trouble shooting team will work with the customer until a final resolution has been made. If the issue turns out to be a result of Threshold or underlying carrier network the charge is waived.